Vashi, Navi Mumbai (On-site) Experience: 1 – 3 Years
Type: Full-time

Grexa AI is a venture-backed startup on a mission to build the world's first Marketing AI Platform for small businesses, a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, later successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.

We're funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you're excited to solve real problems and build transformative AI products — this is your calling.

We're looking for a Growth Manager to act as the Single Point of Contact (SPOC) for our clients and own their business growth end-to-end. This role is ideal for someone with a SaaS/SMB account management or sales background who thrives on managing scale: many accounts, fast cycles, and consistent execution.





Act as the primary SPOC for a high-volume portfolio of SMB clients, building strong, trust-based relationships at scale.
Create and implement structured onboarding processes to deeply understand each client's business and ensure Grexa is integrated into their daily operations.
Monitor client engagement and usage metrics to proactively identify adoption gaps, risks, and growth opportunities across a large book of accounts.
Own the client journey end-to-end, ensuring satisfaction, expansion, and long-term revenue growth.

1 to 3 years of relevant experience in SaaS Account Management, SMB Customer Success, or Sales roles.
~ Proven experience managing a high-volume portfolio of low ticket-size/low AOV accounts, comfortable operating at scale rather than managing a handful of large accounts.
~ Comfortable interacting directly with clients and managing multiple accounts simultaneously.
~ Working knowledge of CRM systems, Excel/Google Sheets, WhatsApp APIs, and marketing or SaaS tools.
~ Experience in a startup or fast-paced workplace is a strong plus.

📌 Growth Manager - CRM (Mumbai)
🏢 Grexa AI
📍 Mumbai