Job title: Senior Technical Support Executive – Voice + Chat | Blended Upselling

Experience: Minimum 1 Year (Experience on Paper Mandatory)

Education: Graduate

Process: Voice + Chat | Blended Upselling

Key Responsibilities
Handle customer queries through Voice & Chat.
Provide technical support and effective resolutions.
Identify upselling prospects and achieve sales targets.
Maintain excellent customer experience and communication standards.

Requirements
Graduation is mandatory.
Minimum 1 year relevant experience on paper is mandatory.
Excellent English communication skills.
Solid technical troubleshooting and customer-handling skills.
Comfortable with blended Voice + Chat and upselling.

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Pay: ₹370,552.97 - ₹488,055.68 per year

Perks
Work from home

Ability to commute/relocate:
Gurugram, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:
Bachelor's (Required)

Experience:
Technical support: 1 year (Required)

Work Location: In person

📌 Senior Technical Support Executive Delhi
🏢 LPU
📍 Delhi