Chief Technology Officer (CTO) – AI Healthcare SaaS
IMPORTANT — PLEASE READ BEFORE APPLYING
ClinicPro is looking for an exceptional Chief Technology Officer to own the technical architecture, infrastructure, integrations, security, scalability, and long-term technology strategy behind our AI healthcare platform.
This is not a ceremonial CTO position.
We need a hands-on technical leader and systems architect who can operate strategically while remaining close enough to the technology to make critical architectural and engineering decisions.

STEP 1 — REVIEW THE COMPLETE POSITION OVERVIEW
Before applying, review the complete position overview and VSL explaining what we are building, what we expect from this role, and where ClinicPro is going.

STEP 2 — APPLY + BOOK YOUR FIRST INTERVIEW
If you believe you are an exceptional fit after reviewing the opportunity, complete your application here:
⭐️ https://clinicpro.ai/tf-cto ⭐️

Important A Loom video is required to be considered
Camera must remain ON throughout the Loom
Applicants without a Loom submission will not be considered
This is a full-time position
We are looking for someone fully committed to ClinicPro
We are actively hiring and will move quickly with exceptional candidates

About ClinicPro ClinicPro is building an AI operating layer for healthcare organizations, combining intelligent voice agents, patient communication, workflow automation, scheduling, and deep healthcare software integrations.
As we scale, our technology must become increasingly reliable, secure, scalable, observable, and capable of supporting significantly more healthcare organizations without creating unnecessary technical complexity.
That is where this role comes in.

What You'll Own You will work directly with the founders and engineering team to build a reliable, scalable, enterprise-ready AI platform.
Key responsibilities include:
Own ClinicPro's overall technical architecture and technology strategy
Design scalable multi-tenant SaaS, backend, API, database, and cloud infrastructure
Architect AI voice, conversational AI, multi-agent, and automation systems
Oversee complex EMR/EHR, CRM, scheduling, and healthcare software integrations
Establish strong standards for architecture, development, testing, deployment, and documentation
Identify architectural bottlenecks, technical debt, reliability risks, and scalability constraints before they become major problems
Improve platform reliability, observability, latency, security, performance, and infrastructure efficiency
Evaluate unfamiliar APIs, undocumented systems, and technically difficult integrations
Translate business and product goals into technically sound roadmaps and architecture
Evaluate emerging AI technologies, infrastructure, models, and frameworks
Make strong build-vs-buy decisions as the platform evolves
Establish technical foundations capable of supporting significant growth

What We're Looking For We are looking for someone with substantial experience across several of the following:
SaaS architecture and scalable production systems
AI/LLM-powered applications and agentic systems




Conversational AI and voice infrastructure
Backend engineering and distributed systems
APIs, webhooks, middleware, OAuth, and complex third-party integrations
Cloud infrastructure, databases, DevOps, and observability
Healthcare technology and EMR/EHR integrations
HL7, FHIR, or healthcare interoperability
Security, privacy, HIPAA, and healthcare data infrastructure
Technical product strategy
High-growth SaaS environments

You should have experience taking complex technology from early-stage or growth-stage infrastructure into reliable, scalable production systems.
Healthcare experience is highly valuable, particularly experience integrating with fragmented or technically challenging healthcare platforms.

The Person We're Looking For You are a builder and systems thinker.
You can look at an architecture and identify what will eventually break.
You understand how individual technical decisions affect reliability, scalability, security, infrastructure cost, and product velocity.
You can evaluate an unfamiliar API or platform and quickly determine the best path to integration.
You know when a system is being overengineered—and when shortcuts are creating dangerous technical debt.
You are comfortable working with:
documented APIs, undocumented APIs, webhooks, middleware, authentication systems, databases, cloud infrastructure, AI models, voice infrastructure, and complex external platforms.
You are capable of moving between:
architecture → engineering → infrastructure → integrations → AI → product strategy.
You don't simply solve the immediate technical problem.
You think about how the solution needs to function when ClinicPro is operating at significantly greater scale.

AI & Integrations AI and integrations sit at the center of ClinicPro's technology.
You should be comfortable architecting systems involving:
AI voice agents
LLM-powered applications
Tool calling
Multi-agent systems
Conversational AI
Telephony
SMS and email automation
Workflow orchestration
Real-time systems
API integrations
EMR/EHR connectivity
Scheduling infrastructure
Data synchronization
Authentication and authorization

Experience with technologies such as Vapi, LiveKit, Twilio, Supabase, Python, Node.js, modern cloud infrastructure, and AI development frameworks is valuable.
Specific tools will evolve.

Your ability to understand and architect complex systems should not depend on any one platform.

Reliability, Security & Scale
ClinicPro's technology supports healthcare organizations and patient communication.
Reliability matters.
You will help ensure our systems are designed around:
High availability
Fault tolerance
Monitoring and observability
Logging and alerting




Integration resilience
Automated testing
Deployment safety
Data security
Access controls
Encryption
HIPAA-conscious architecture
PHI protection
Infrastructure efficiency
Disaster recovery
Scalability

Security and reliability should be part of the architecture—not something added afterward.

Engineering Leadership, Team Building & Innovation
This role is not limited to technical architecture.

We are looking for a CTO who has experience building, managing, developing, and elevating engineering teams while continuing to drive technical strategy and innovation.

You should have experience:
Recruiting and hiring exceptional engineers
Structuring engineering teams around clear ownership and accountability
Managing technical performance and execution
Mentoring senior and junior engineers
Establishing strong engineering standards and development practices
Creating clear technical priorities and translating them into execution
Improving collaboration across engineering, product, operations, and leadership
Identifying skill gaps and strengthening the team around them
Building a culture of high standards, speed, ownership, and continuous improvement
Holding engineers accountable to quality, deadlines, documentation, and outcomes
Creating systems that allow the engineering organization to scale without unnecessary complexity

We also want someone who brings new thinking into the organization .

You should actively evaluate emerging technologies, architectures, frameworks, AI models, and development approaches and determine where they can create meaningful leverage for ClinicPro.

You should be comfortable challenging existing systems when a better solution exists.

We want someone who can look at the current technology and engineering organization and ask:
What should we improve?
What should we rebuild?
What should we automate?
What should we stop doing?
What technology should we adopt before it becomes obvious to everyone else?

The right CTO will not simply maintain the technical organization.
They will continuously make it stronger, faster, more cutting-edge, and more capable.

What Success Looks Like
Your work should help ClinicPro:
Support significantly more customers without linear increases in technical complexity
Reduce integration failures and technical bottlenecks
Accelerate deployment of new integrations and platform capabilities
Improve uptime, monitoring, testing, and observability
Strengthen healthcare security and compliance
Standardize technical infrastructure and integration patterns
Reduce unnecessary technical debt
Improve system performance and infrastructure efficiency
Make technically difficult integrations increasingly repeatable
Build infrastructure capable of supporting ClinicPro at enterprise scale

FINAL STEP
If this is the type of technical challenge you are looking for, review the complete position overview and submit your application here:
⭐️ https://clinicpro.ai/tf-cto ⭐️

Applicants without a completed Loom video will not be considered.

📌 Chief Technology Officer (Borivali)
🏢 ClinicPro.ai
📍 Borivali