Role & responsibilities
Generate revenue through AMC sales, AMC renewals, spare-parts sales, and chargeable service.
Identify AMC prospects from existing customers, especially before warranty expiry.
Convert warranty customers into AMC customers through regular follow-up.
Generate leads for spare parts and paid service requirements during/after service visits.
Prepare quotations and follow up with customers until order closure.
Maintain regular contact with existing customers and develop current customer relationships. Maintain customer visit in sales force.
Coordinate with Service Engineers and the Service Team for technical requirements and quotations.
Maintain AMC, warranty, service, and customer records in Sales force
Achieve monthly/annual service revenue and AMC sales targets.
Follow up for service orders, AMC renewals, and payments/collections.
Identify opportunities to increase revenue from the company's RECD installed base.
Prepare regular reports on AMC pipeline, spare sales, service sales, and revenue achievement.

📌 Service Sales Account Manager Gurugram
🏢 Chakr Innovation
📍 Gurugram