Objective:
To ensure smooth functioning, profitability, and customer satisfaction of the jewellery showroom by managing operations, sales, staff performance, and compliance as per company policies.

LOCATION: Yavatmal

Key Responsibilities:1. Sales & Customer Service:
Achieve monthly and annual sales targets.
Ensure high levels of customer satisfaction through qualified service.
Monitor sales team performance and guide them for improved conversions.
Handle high-value customers and resolve complaints effectively.
Team Leadership & HR Coordination:
Supervise and motivate showroom staff to maintain discipline and productivity.
Conduct daily briefings and monitor staff grooming and attendance.
Coordinate with HR for recruitment, training, and appraisals.
Operations & Administration:
Ensure proper functioning of billing, cash handling, and stock systems.
Maintain store hygiene, safety, and visual presentation.
Oversee gold, diamond, and silver stock movements with accuracy.
Inventory & Purchase Coordination:




Coordinate with the purchase department for stock replenishment.
Track quick-moving and slow-moving items.
Ensure proper stock auditing and tagging procedures are followed.
Reporting & Compliance:
Submit daily, weekly, and monthly reports to head office.
Ensure adherence to company SOPs, financial accuracy, and hallmarking standards.
Maintain compliance with legal and taxation norms (GST, hallmarking, etc.).

Skills & Competencies:
Strong leadership and decision-making ability
Excellent communication and customer-handling skills
Knowledge of jewellery products, hallmarking, and pricing trends
Ability to handle high-pressure sales periods (festive/bridal seasons)
Proficiency in MS Excel / ERP / Tally

Qualifications & Experience:
Graduate (Business/Commerce background preferred)
Minimum 7 -10 years of experience in jewellery retail, including 2+ years in a leadership role

Job Types: Full time, Permanent

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