This position is based at our in office office in Bengaluru. Lowe's offers an ultramodern work setting, complete with cutting-edge technology, cooperative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.
About Lowe’s
Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding robust commitment to social impact and sustainability. For more information, visit Lowes India
About the Team
Lowe’s Pro Supply is a wholly owned subsidiary of Lowe’s Companies Inc primarily focused on serving the multi-family property management industry with maintenance, repair,
and operating supplies. The business is experiencing rapid expansion and we are seeking a Collections Representative.
Job Summary:
Roles & Responsibilities:
Core Responsibilities:
Manage a specific portfolio of accounts
Maintain records of contacts and attempted contacts with delinquent accounts as well as records of any payments collected.
Contact customers with overdue accounts
Perform credit limit reviews within their designated level of authority
Negotiate payment agreements within their designated level of authority
Make judgment decisions regarding the status of a customer account based on thorough analysis of the customer’s purchases, payments, history, ability to pay and our business strategy.
Maintain strong communication with Outside Sales Representatives, Customer Service and Leadership
Release orders
Soft collections
Assist with special projects as requested
Years
📌 Process Associate Bengaluru
🏢 Lowe's
📍 Bengaluru
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