Alimentation Couche-Tard Inc., (ACT) is a global Fortune 200 company. A leader in the convenience store and fuel space, it has footprint across 31 countries and territories. The Chargeback Specialist will be a key player in Global Payment Operations team that will help grow payment analytics globally at ACT.

This role will require an understanding of payment processing, fraud detection, and reconciliation, as well as the ability to work closely with various internal and external groups to mitigate and prevent future chargebacks

About the role

Roles & Responsibilities

Analytics & Strategy
Analyse large-scale structured data; develop deep-dive analyses
Organize a large amount of data
Develop process to enhance chargeback process
Regular progress and program reporting

Operational Excellence
Partner with respective team(s) to build, design, maintain, and automated dashboards and reporting

Stakeholder Engagement
Working collaboratively across multiple sets of stakeholders - Internal (Accounting, Retail Systems, D&A; groups, etc)



and external (Issuers, Payment Brands, Processors, etc)
Articulate work results to management

Job Requirements

Education
Bachelor’s degree required, preferably with a background with history of data analysis, or equivalent work experience

Relevant Experience
2 plus years of work experience
Relevant working experience data analytics
End to End Program Management & Maintenance
Ability to develop documented processes and procedures

Behavioural Skills
Proven experience in analytics
Communication excellence
Independent worker
Innovation and agility

Knowledge
Payment processing knowledge is preferred
Solid analytics skill-set
Robust communication skills
Enterprise reporting systems, relational (MySQL, Microsoft SQL Server etc.)
Business intelligence & reporting (Power BI, Tableau, Alteryx, etc.)#LI-DS1

📌 Specialist Chargeback Gurugram
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