Job Description: Execution Team Leader

Location: Tirupati Andhra Pradesh
Company: Snickr (snickr.in) - A rapid-growing startup in the home services sector (like UrbanClap), focused on delivering quality service experiences in the Tirupati market.

Role Overview

We are looking for a proactive and hands-on Branch Managerto lead and manage daily field operations at Snickr. The role requires robust people management skills, operational planning, and client service orientation. The Execution Team Leader will manage 5 field teams (each team consisting of 1 Supervisor + 2 Helpers) and ensure smooth execution of service leads, client satisfaction, and process adherence.

Key Responsibilities
Daily Operations Planning:
Coordinate with the call center to understand daily service leads.
Prepare and share the morning road map for teams based on client locations and service requirements.
Ensure manpower planning and availability as per daily workload.
Team Management:
Supervise 5 field teams and guide supervisors on task allocation.




Conduct daily briefings and ensure work discipline.
Recruit and maintain manpower (supervisors/helpers) as per operational needs.
Train team members on Snickr processes and client handling.
Execution & Quality Monitoring:
Be present in the field to monitor and check team performance.
Conduct surprise checks to ensure service quality and process adherence.
Ensure timely completion of assigned leads with quality output.
Attend home visit enquiries directly when assigned.
Client Satisfaction & Service Excellence:
Ensure clients are satisfied with services provided.
Resolve escalations quickly and maintain solid customer relationships.
Collect client feedback for continuous improvement.
Resource & Inventory Management:
Ensure required tools, machines, and materials are available for daily work.
Monitor stock levels and raise purchase requests for replenishment.
Ensure machines and equipment are properly maint

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