Location: Patna
Employment Type: Full-Time
Work Mode: Work From Office (WFO)
Job Summary
Key Responsibilities
Make outbound calls to prospective customers and leads.
Explain company services and offerings in a explicit and skilled manner.
Generate and qualify leads for the sales or counseling team.
Schedule appointments and meetings for the concerned department.
Maintain accurate records of calls, inquiries, and customer details in the CRM system.
Address customer queries and provide relevant information.
Meet daily, weekly, and monthly calling targets.
Build and maintain positive relationships with customers.
Coordinate with internal teams to ensure smooth customer handling.
Required Skills & Qualifications
Minimum 12th Pass / Graduate in any discipline.
Excellent verbal communication skills in Hindi and basic English.
Strong interpersonal and convincing abilities.
Basic knowledge of MS Office and CRM software.
Ability to handle objections and work under target-driven environments.
Prior experience in telecalling, customer service, or sales will be an added advantage.
Preferred Qualities
Positive attitude and self-motivation.
Good listening and problem-solving skills.
Ability to work independently and as part of a team.
Robust organizational and time-management skills.
Salary & Benefits
Competitive salary package.
Performance-based incentives.
Professional growth and career advancement opportunities.
Supportive and collaborative work environment.
Working Hours
10:30 AM to 7:00 PM
Monday to Saturday
Join our team and help us connect with potential customers while contributing to the growth of the organization.