Job Title: Store Manager
Location: Ambience Mall, Vasant Kunj,Delhi
Reports To: Area Sales Manager / Cluster Manager
Job Purpose:
To manage and drive store operations, sales, profitability, customer experience, and team development, ensuring adherence to company policies and brand standards.
Key Responsibilities:
Sales & Revenue:
Drive sales targets and KPIs (ATV, Conversion, UPT, etc.)
Ensure effective execution of promotions and visual merchandising.
Monitor and analyze daily/weekly sales performance and take corrective actions.
Store Operations:
Oversee daily operations including VM standards, inventory management, stock replenishment, and shrinkage control.
Ensure adherence to SOPs for cash handling, store opening/closing, and hygiene standards.
Customer Experience:
Ensure high standards of customer service and handle escalations promptly.
Train the team on product knowledge and customer engagement.
Team Management:
Manage and motivate the store team to achieve targets.
Conduct regular briefings, performance reviews, and training for staff.
Prepare and share staff rosters ensuring optimal staffing during peak hours.
Inventory & Stock Management:
Ensure accurate stock management and timely stock audits.
Maintain optimal stock levels, coordinate with the warehouse, and manage GRNs.
Reporting:
Submit daily sales reports and MIS as per timelines.
Highlight challenges, competition insights, and local market prospects.
Key Requirements:
Graduate with 7+ years of retail sales/operations experience, including minimum 5 year as Store Manager
Solid sales orientation with team management skills.
Positive communication skills (English).
Exposure to Women ethnic apparel retail will be preferred (Libas, W, Aurelia, Ritu Kumar, etc)
Proficiency in MS Excel and POS systems.
Only Female required
Budget – upto 65000 in hand salary
Key Competencies:
Customer-Centric Mindset
People Management
Sales & Result Orientation
Problem-Solving & Decision Making
Ownership & Accountability
Adaptability and Agility
📌 Store Manager Delhi
🏢 BIBA
📍 Delhi