Chat Support Executive

Location: Panchkula
Experience: 6 Months - 1.5 Years

Job Type: Full time

Key Responsibilities
Respond to customer queries via chat in a timely and professional manner.
Provide accurate information and effective resolutions.
Handle multiple chat conversations simultaneously.
Ensure high customer satisfaction and service quality.
Escalate unresolved issues to the appropriate team.
Maintain records of customer interactions.
Meet daily productivity and quality targets.
Follow company policies and standard operating procedures.

Requirements:
6 Months - 1.5 Years of Chat Support experience.
Prior Chat Support experience is mandatory.
Excellent written English communication skills.
Good typing speed and accuracy.
Strong multitasking and problem-solving skills.
Basic computer knowledge; familiarity with CRM tools is an advantage.
Graduate in any discipline.
Immediate Joiners Preferred.

Advantages
Competitive salary package.
Career growth opportunities.
Professional work setting.
Learning and development opportunities.

Work Location: Panchkula

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Chat Support Executive Panchkula
🏢 TGS The Global Skills
📍 Panchkula