We're Hiring: Java Backend Engineer (L2 Production Support)
(70% Support / 30% Development)

Remote (India)
Shift: 9:00 AM – 6:00 PM IST (with shared on-call rotation)
Full-time with Samay India
⏱ Looking for candidates who can join within 30 days

About the Role
We're looking for a hands-on Java Backend Engineer to join our squad as an L2 Support Engineer (70% Support / 30% Development), focused on supporting, maintaining, and enhancing integrations with Oracle Retail Cloud MFCS.
The ideal candidate has a robust development background paired with production support experience — comfortable troubleshooting across multiple services, identifying root causes, implementing permanent fixes, and collaborating with senior engineers when deeper escalation is needed.
This role suits someone who understands how backend services communicate across systems and can debug production issues while still contributing to ongoing development and improvements.

What You'll Do
Build strong understanding of Oracle Retail Cloud MFCS — its APIs, integration points, and upstream/downstream services
Monitor, troubleshoot, and support integrations with Oracle Retail Cloud MFCS and related backend services
Analyze logs, DB queries, API responses, and Kafka events to identify and resolve production issues
Pinpoint whether issues originate in the application, database, integration layer, or an external system
Lead production incident resolution, perform root cause analysis, and implement permanent fixes




Maintain and enhance Java/Spring Boot applications — bug fixes, enhancements, performance tuning
Write and maintain unit/integration tests, and contribute to broader testing strategy
Follow engineering best practices: code reviews, monitoring, documentation
Partner with L3/Lead engineers on deeper technical or architectural issues
Participate in on-call support, ensuring issues are tracked and escalated appropriately

What You'll Bring
3–5 years of experience in Java backend development and/or production support
Strong hands-on experience with Java and Spring Boot
Solid understanding of REST APIs, service-to-service communication, and distributed systems
Strong SQL and relational database knowledge
Proven experience debugging and resolving production issues
Comfort with logs, monitoring, and root cause analysis
Familiarity with integration patterns and cross-service troubleshooting
Kafka experience is a plus
Exposure to cloud platforms and DevOps practices is a plus
Solid grasp of unit and integration testing practices
Ability to work independently on L2 issues, with good judgment on when to escalate

What Sets This Role Apart
We're looking for someone who doesn't just close tickets — but understands why an issue happened and how to prevent it from recurring.

Interested? Apply / DM me or send your resume to

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📌 Java Backend EngineerProduction Support) (70% Support / 30% Development) (Thane)
🏢 Samay Consulting
📍 Thane