Job DescriptionOrder Management
Create and manage Sales Orders (SO) in ERP.
Verify customer Purchase Orders (POs) and commercial details.
Ensure timely processing and execution of customer orders.
Maintain order records and documentation.

Production Planning Coordination
Coordinate with the production team for order planning and execution.
Track production schedules against customer commitments.
Follow up internally to ensure timely order readiness.

Dispatch Coordination
Coordinate with dispatch and logistics teams for material movement.
Track dispatch schedules and delivery status.
Share dispatch updates with internal teams and customers as required.

Invoicing & Collections
Coordinate with the finance team for invoice generation.
Track invoice status and customer payments.
Follow up on outstanding payments and collections.
Maintain collection trackers and payment records.

Customer Onboarding & Documentation
Create customer masters in ERP.
Maintain customer records and documentation.




Ensure all customer-related documents are updated and available.

RMA & Service Coordination
Track RMA (Return Material Authorization) cases from initiation to closure.
Coordinate with customers, service teams, and internal stakeholders regarding returned products.
Follow up on repair, replacement, and warranty claims.
Maintain RMA records, status updates, and closure reports.

Reporting & MIS
Prepare daily, weekly, and monthly reports.
Maintain order status, dispatch status, invoicing, collection, and RMA trackers.
Support management with sales and operations MIS reports.

Internal Coordination
Coordinate with Sales, Production, Dispatch, Service, and Finance teams.
Ensure seamless execution of customer orders from order receipt to payment collection.
Support process improvement and operational efficiency initiatives.

Desired Skills
Positive communication and coordination skills.
Robust follow-up and stakeholder management abil

📌 Post Sales Coordinator Thaltej
🏢 Bacancy Systems
📍 Thaltej