Cashier - Roles & Responsibilities

Hotel / Club / Restaurant / Bar
Cash & Billing Management
Handle all cash, card, UPI, and other payment transactions accurately.
Generate guest bills and ensure correct food, beverage, and service charges.
Verify discounts, complimentary items, offers, and taxes before closing bills.
Maintain sufficient change and secure cash at the counter.
Issue receipts to guests whenever required.
POS System Management
Operate the restaurant/bar POS system efficiently.
Enter food and beverage orders accurately.
Check KOT/BOT and ensure all orders are properly posted.
Correct billing errors only with proper authorization.
Ensure cancelled items, voids, and complimentary bills are properly documented.
Daily Cash & Settlement
Maintain the daily cash register.
Reconcile cash, card, UPI, online payments, and POS sales at the end of each shift.
Prepare daily cashier closing reports.
Report any shortage, excess, or discrepancy immediately to the Manager/Accounts team.




Handover cash and supporting documents as per company procedure.
Guest Service
Greet guests professionally while handling payments.
Explain bills clearly and resolve basic billing queries.
Handle guest complaints related to billing politely.
Maintain confidentiality of guest and payment information.
Coordination
Coordinate with Service, Bar, Kitchen, Floor Manager, Restaurant Manager, and Accounts.
Verify that all orders are properly posted before billing.
Coordinate with the bar team regarding beverage bills and complimentary drinks.
Inform the Manager about unusual transactions or billing discrepancies.
Compliance & Control
Follow company policies for cash handling and billing.
Ensure GST/tax charges are correctly applied.
Do not process unauthorized discounts, refunds, or cancellations.
Maintain proper records of refunds, voids, discounts, and complimentary bills.
Follow security procedures for cash and p

📌 Cashier Mundhwa
🏢 Pivo Garten
📍 Mundhwa