We are looking for a qualified and customer-focused Telecaller to handle customer calls, follow-ups, appointments, and enquiries. The candidate will be responsible for maintaining positive customer relationships and supporting the sales and service teams through effective communication.

Key Responsibilities
Handle inbound and outbound customer calls professionally.
Follow up with sales enquiries, leads, and existing customers.
Make appointment calls for vehicle enquiries, test drives, service visits, and customer meetings.
Contact customers regarding pending enquiries and follow-ups.
Maintain accurate records of calls, customer details, and follow-up status in CRM/Dealer Management System.
Coordinate with the Sales, Service and CRM teams regarding customer requirements.




Inform customers about ongoing offers, campaigns, service reminders, and dealership activities.
Handle customer queries and direct them to the appropriate department.
Ensure timely follow-up on all assigned leads and enquiries.
Maintain a qualified and premium customer experience in line with BMW dealership standards.
Prepare daily/weekly call and follow-up reports.
Achieve assigned calling and appointment-generation targets.

Pay: ₹8,873.08 - ₹15,799.45 per month

Perks
Provident Fund

Work Location: In person

📌 Telemarketing Executive Ramanattukara (India)
🏢 Deutsche Cars
📍 India