Company Name: PHFL HOME LOANS AND SERVICES PVT. LTD

(Wholly subsidiary of Pnb Housing Finance Ltd.)

we are consultancy hiring on behalf of Pnb Housing Finance Ltd.

Job brief

We are looking for an enthusiastic Tele caller to generate sales by calling or answering requests in a rapid-paced environment. You will be responsible for influencing existing or potential customers to take Home Loans or Mortgage Loans.A successful tele caller must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.

The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele.

Responsibilities
Calling people using a given data to Generate Appointments.
Answer incoming calls from prospective customers
Use scripts to provide information about product’s features, prices etc. and present their perks
Ask pertinent questions to understand the customer’s requirements
Record the customer’s personal information accurately in a computer system




Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information

Requirements and skills
Proven experience as tele caller or similar sales/customer service role in Home Loan.
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English & Calculations
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer query and Requirement.
Candidate Must be a Graduate (Final year Perusing can apply or result waited can apply )

Pay: ₹16,000.00 - ₹22,000.00 per month

Perks
Health insurance
Paid sick time
Paid time off
Provident Fund

Experience:
Telephony: 1 year (Preferred)

Work Location: In person

📌 Tele Caller Executive Bengaluru
🏢 PNB Housing Finance
📍 Bengaluru