Experience: Minimum 1 Year (Experience on Paper Mandatory)
Education: Graduate
Process: Voice + Chat | Blended Upselling
Key Responsibilities
Handle customer queries through Voice & Chat.
Provide technical support and effective resolutions.
Identify upselling prospects and achieve sales targets.
Maintain excellent customer experience and communication standards.
Requirements
Graduation is mandatory.
Minimum 1 year relevant experience on paper is mandatory.
Excellent English communication skills.
Solid technical troubleshooting and customer-handling skills.
Comfortable with blended Voice + Chat and upselling.