Follow up with property owners regarding pending CAM dues.
Contact owners who have received payment notices and reminders.
Secure payment commitments and recovery timelines.
Handle customer objections or complaints tactfully while focusing on recovery.
Maintain records of calls, responses, and payment commitments.
Assist in tracing updated contact details of property owners where records are outdated.
Coordinate with accounts and management teams for recovery tracking.
Escalate high-value dues cases for further action where necessaryRole & responsibilities
Preferred candidate profile
Female candidates with telecalling/customer handling experience preferred. Candidates from BPO, customer service, or collections background will be an advantage.