This role is responsible for supporting HR IT Operations by managing and enhancing HRMS processes, developing Amplify scripts, analysing system data, and resolving day-to-day HRMS queries. The incumbent will work closely with business stakeholders to gather requirements and configure custom workflows, forms, and process automation within the HRMS platform.
- The role also involves providing functional support and basic training to stakeholders on HRMS modules, ensuring effective system adoption and user experience. Additionally, the position requires a foundational understanding of Python scripting to support automation, Integratuon and Amplify scripting.
Educational
Qualifications
- MBA / PGDM or equivalent
- KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business/ Financials
- Support and maintain HR IT Operations and HRMS applications.
- Develop, modify, and troubleshoot Amplify scripts.
- Analyse HRMS data and generate reports as required.
- Resolve daily HRMS user queries and system-related issues.
- Create and configure custom workflows based on business requirements.
- Conduct basic user training and knowledge-sharing sessions on HRMS modules.
- Collaborate with stakeholders to identify process improvement opportunities.
- Possess a basic understanding of Python scripts and automation concepts.
Customer (Both Internal & External)
- Support any query raised form stakeholders related to new changes
- Support closure of HR system queries within TAT
- Training regional and corporate teams for the changes and monitoring adoption.
Internal process
- Document any changes, updates or new feature rolled out and maintaining the version documents
- Regular sanity checks to ensure higher efficiency of the HR systems
Innovation & Learning
- Develop, maintain and perform operational procedures and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages.
- Find opportunities to co-operate with internal and external parties to improve outcomes for customers
- MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
- Master Degree/Post Graduation/BCA/BSC
Experience Range (Years and Core Experience Type)
- 3-6 Years of HRMS Techno functional support role
Certifications
- Any recognised HRMS Certification, preferably Darwinbox HRMS Certification.
- Basic certification or training in API Integrations, SQL, Workflow Automation, or HR Technology Platforms.
Functional Skills
- Amplify scripting experience.
- Data analysis and reporting skills.
- Workflow configuration and process automation.
- Committed to confidentiality: can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity
- Excellent HRMS application knowledge (Super admin user)
Behavioral Skills
- Ability to multitask using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects/capabilities with varying completion dates.
- Mature and self-motivated professional able to work in a fast-paced and constantly changing setting.
- Capability to work as an effective member.
- A focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills and responsiveness.
Competencies
- Technical Proficiency, Data Management, Communication Skill and Collaboration
- KEY INTERACTIONS
INTERNAL
EXTERNAL
- HR Functions
- IT Department (Related to HRMS)
- Other Functions.
- Application Vendor
- Integration Vendor
📌 Specialist-HR IT Operations (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru
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