Role Responsibilities
Delegate responsibilities and supervise business operations.
Hire, train, motivate, and coach employees to enhance service quality.
Monitor store activity, ensuring proper staffing and provisioning.
Ensure staff compliance with company policies and procedures.
Key Deliverables:
Resolve conflicts or complaints from customers and employees.
Develop and implement more effective business processes.
Achieve business and profit objectives.
Generate reports and present information to upper management.