Fusion Business Solutions (P) Limited (FBSPL) advances the way businesses operate. We bring together curious minds to create breakthrough solutions, helping our clients make their mark on the world. In the role of Trainee Associate, you will be an integral part of a team driving the success of a client’s business operations.
Key Responsibilities:
Communicate with global clients on the internet through email, chat and phone
Understand client’s requirement and deliver the output in desired time, with expected quality of work
Share desired reports with clients, team lead and manager
Collect timely performance feedback from the client
Promptly acts and close every escalated concern
Analyze data and respond accordingly to achieve desired goals
Essential qualifications and skills
Bachelor’s Degree in any discipline from a recognized institute/university with valuable academic track record
Master degree holders may also be considered but without any extra weightage
Positive verbal and written communication skills
Computer skills such as MS Office (Word, Excel, and PowerPoint), Internet and Email writing skills
Perks and Benefits
Five days of working with an attractive shift allowance
Performance-based attractive incentive
Comprehensive skill development by intensive L&D; program
Exposure to work with international clients
Weekly employee engagement activities
Holistic career progress path policy for qualified growth