Monitor and manage all underwriting- and claims-related correspondence, ensuring timely responses, accurate follow-ups, and smooth coordination across internal teams.
Responsibilities will be divided between team members with designated backups.
Policy & Quotation Management
: Review and process policy declarations, quotations, and certificate issuance while ensuring alignment with underwriting guidelines and the company’s risk appetite.
BDX (Bordereaux) Management:
Acknowledge incoming bordereaux, support consolidation, prepare reports, and assist with reconciliations to maintain financial accuracy and transparency.
Claims Handling:
Support end-to-end claims management including documentation review, claim chasers, escalation alerts, preparing supervisor briefings, and communicating evaluation outcomes clearly and promptly.
Data & Register Updates:
Maintain and update the Insurance Registers and other operational logs with high accuracy to support audits and regulatory compliance.
Declaration Analysis:
Carry out declaration analysis and prepare periodic reports providing insights for underwriting and portfolio risk monitoring.
Sanctions Screening:
Conduct sanctions checks in line with internal procedures and financial crime prevention standards.
Website Compliance Checks:
Perform periodic website audits to ensure regulatory compliance, accuracy of product information, and alignment with approved wording.
T&C; Review Support:
Assist in reviewing product terms & conditions (T&Cs;) and support internal audits to ensure consistency with legal and operational requirements.
Preferred Skills
Valuable Communication skill
Experience in Insurance Domain