To manage the complete dispatch function, ensuring on-time delivery, inventory accuracy, manpower supervision, vehicle planning, documentation compliance, and effective coordination between Production, Stores, Quality, Sales, and Logistics.
Key ResponsibilitiesDispatch Planning
Prepare daily, weekly, and monthly dispatch plans.
Prioritize dispatches according to customer delivery schedules.
Ensure adherence to OTIF (On-Time In-Full) delivery targets.
Team Management
Supervise Dispatch Executives, Loading Staff, and Helpers.
Allocate daily work and monitor productivity.
Train team members on dispatch procedures and safety.
Ensure discipline and adherence to SOPs.
Documentation & Compliance
Verify Delivery Challans, Invoices, Packing Lists, E-Way Bills, and transport documents.
Ensure statutory compliance in all dispatches.
Maintain complete dispatch records for audit purposes.
Inventory Control
Monitor finished goods inventory.
Ensure stock accuracy and traceability.
Coordinate with Stores for stock reconciliation.
Participate in monthly and annual stock audits.
Logistics Management
Coordinate with transporters for vehicle availability.
Optimize freight and vehicle utilization.
Monitor vehicle turnaround time.
Resolve transportation issues and delivery delays.
Quality Assurance
Ensure only QA-approved material is dispatched.
Verify product specifications, grades, coatings, packing standards, and customer requirements.
Minimize dispatch errors and customer complaints.
KPI Monitoring
Monitor and improve:
On-Time Delivery (OTD)
Dispatch Accuracy
Vehicle Turnaround Time
Loading Efficiency
Dispatch Productivity
Customer Delivery Performance
Pending Dispatch Report
Freight Cost Control