Role & responsibilities
Receive and review application documents from applicants/travel agents.
Verify that all required documentation is complete and in accordance with the checklist.
Enter applicant details accurately into the visa/attestation/consular processing system.
Issue receipts and provide applicants with relevant tracking numbers or acknowledgment slips.
Respond to applicant inquiries regarding the submission process and required documentation.
Maintain accurate records and ensure proper handling of personal and sensitive data.
Support the Team Leader and VAC Manager in daily operational tasks and reporting.
Manage queues and ensure an orderly and respectful workplace at the VAC.
Preferred candidate profile
Bachelors degree or equivalent
05 years of experience in customer service role or in visa industry (VAC or Embassy experience is a plus).
📌 Visa Operations Officer Chennai
🏢 BLS International
📍 Chennai
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