Key Responsibilities:
Resolve customer complaints efficiently while ensuring customer satisfaction.
Use MS Office (Excel, Word, Outlook) for reporting, tracking customer interactions, and maintaining documentation.
Familiarize yourself with each client’s products, services, and brand standards.
Collaborate with team members to ensure consistent and high-quality service for all client brands.

Qualifications:
Experience: Prior experience in customer service, ideally supporting multiple brands.
MS Office Proficiency: Robust skills in MS Office (Excel, Word, Outlook).
Communication Skills: Excellent written and spoken English; able to handle a variety of customer scenarios.
Interpersonal Skills: Ability to interact professionally and build rapport with customers and colleagues.
Adaptability:



Skilled at switching between different client brands and workflows.

Preferred Qualifications:
Familiarity with customer service software (e.g., CRM systems).
Experience in e-commerce, healthcare, or media industries.

What We Offer:
Market-competitive salary and benefits.
Opportunities for growth and brand-based training.
A supportive work setting within a dynamic, client-focused company.

Job Types: Full-time, Permanent

Pay: ₹9,800.00 - ₹15,500.00 per month

Education:
Bachelor's (preferred)

Experience:
total work: 1 year (preferred)
Customer service: 1 year (required)

Language:
Hindi (preferred)
English (required)

Work Location: In person

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