Job Description Associate Director – Catalogue Operations | AI & Automation
N n Opportunity to travel to and work with teams across the US, UK & Australia as the function scales.
N nBuild the next generation of Catalogue Operations at Amber
N nAt Amber , we’re transforming how students find and book accommodation. With 4,000+ properties across 10+ countries , catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.
NWe’re looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.
N nWhat You’ll Own
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- Lead a 60+ member global Catalogue Operations team , including ~5 managers. N
- Own catalogue accuracy, content, inventory, pricing and availability across global markets. N
- Transform manual operations through AI, automation and intelligent workflows . N
- Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring . N




- Partner with Product, Engineering and Data to take automation initiatives from concept to production. N
- Build an exception-based operating model , enabling automation to handle repetitive work while teams focus on complex cases. N
- Own productivity, SLAs, quality, capacity, cost and operational governance . N
- Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction . N
- Drive continuous improvement and build a scalable operating model for Amber’s global growth. N

n nWhat We’re Looking For
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- 7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations. N
- Experience managing large, multi-layered teams . N
- Proven track record in operations transformation, automation and process redesign . N
- Strong experience partnering with Product, Engineering and Data teams. N
- Robust understanding ofcatalogue/in

📌 Associate Director (Surat)
🏢 Amber
📍 Surat