Key Responsibilities
Client Interaction:
Meet and greet customers, resolve queries, and conduct site show-arounds.
Build long-term relationships through consistent communication.
Documentation Management:
Verify booking documents, log entries in CRM software, and issue allotment letters.
Guide clients through sale deeds, stamp duty payments, and registration processes.
Payment Coordination:
Send payment intimations and demand letters on time.
Follow up on dues, manage defaults, and ensure receipts are dispatched promptly.
Project Updates:
Communicate construction progress and possession timelines.
Coordinate with site teams for handover and update customer records.
Customer Service:
Handle complaints efficiently and maintain high service standards.
Provide personalized support and ensure client satisfaction.
Reporting:
Prepare MIS reports on collections and customer interactions for management.

Proficiency in Microsoft Excel is required.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Provident Fund

Work Location: In person

📌 Customer Relationship Executive Howrah
🏢 Stark Infraprojects
📍 Howrah