Senior Jewellery Consultant & Stylist

Department: Retail Sales
Reports To: Sales Manager
Location: Store

Job Summary

The Senior Jewellery Consultant & Stylist is responsible for delivering an exceptional luxury shopping experience by providing personalized jewellery styling, expert product consultation, and achieving individual and store sales targets. The role involves building long-term customer relationships, handling high-value clients, mentoring junior consultants, and representing the brand with professionalism and elegance.

Key ResponsibilitiesSales & Customer Experience
Welcome customers and provide a premium luxury shopping experience.
Understand customer requirements, occasions, and budgets.
Recommend suitable gold, diamond, bridal, and fashion jewellery.
Achieve monthly and annual sales targets.
Upsell and cross-sell products to maximize revenue.
Handle high-value customer transactions confidently.
Resolve customer concerns professionally.

Jewellery Styling
Provide personalized styling advice based on:
Face shape
Outfit
Skin tone




Occasion
Current fashion trends
Create complete jewellery styling combinations.
Stay updated with jewellery and luxury fashion trends.

Client Relationship Management
Build and maintain long-term relationships with clients.
Maintain a customer database and follow up on enquiries.
Generate repeat business and referrals.
Contact customers for recent launches, festive collections, and exclusive events.

Product Knowledge
Maintain in-depth knowledge of:
Gold Jewellery
Diamond Jewellery
Precious Gemstones
Hallmarking & Certifications
Diamond 4Cs (Cut, Clarity, Colour, Carat)
Jewellery care and maintenance
Explain product features, craftsmanship, and pricing with confidence.

Store Operations
Ensure merchandise is displayed according to VM standards.
Assist in inventory management and stock verification.
Follow all SOPs related to security and customer service.
Maintain st

📌 Senior Jewellery Consultant/stylist Vile Parle
🏢 ROOMY'S
📍 Vile Parle