About the Role:
Eligibility Criteria:
Education: Graduate or Undergraduate (any stream)
Experience: Minimum 1 year of work experience (on paper)
Travel Customer Service: Minimum 6 months of experience in travel-related customer service (e.g., airlines, hotel bookings, travel agencies, OTAs such as Make MyTrip, Yatra, courier/logistics)
Immediate joiners preferred

Key Responsibilities:
Provide timely, accurate, and skilled responses
Log and update customer interactions in the system
Escalate unresolved issues to the relevant department
Meet daily and monthly performance targets
Adhere to process guidelines and compliance standards

Required Skills:
Solid written communication skills in English and Hindi
Valuable typing speed and accuracy
Familiarity with CRM tools and basic computer operations
Ability to multitask and work under pressure
Willingness to work in rotational shifts

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):
Do you have at least 6 months of Travel Customer Service experience (Airlines, Hotel Bookings, Travel Agency, OTA like MakeMyTrip/Yatra, or Logistics/Courier)?

Work Location: In person

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