Manage daily center operations, ensuring smooth execution of both online and offline SkillX training programs.
-Coordinate with trainers to finalize training schedules, manage availability, and address
session-level requirements.
-Support the admissions process by onboarding newly enrolled students and providing them with detailed program orientation.
-Maintain real-time trackers and operational dashboards including student attendance, batch schedules, and completion reports.
-Act as the primary point of contact for students and parents for any queries, issues, or
support requirements.
-Develop a clear understanding of each learner’s academic goals and align operations to meet those objectives.
-Conduct onboarding sessions to ensure a positive first experience and a solid start to the learner’s journey.
-Perform regular follow-ups and check-ins with students to ensure course adherence, address academic concerns, and enhance retention.
-Liaise with academic and tech teams to resolve operational issues that may impact training delivery.




-Monitor and evaluate class delivery by periodically observing sessions and collecting learner feedback.
-Collaborate with trainers to ensure quality instruction and resolve learner-related challenges proactively.
-Identify prospects for upselling additional services (advanced modules, workshops)
based on student performance and feedback.
-Ensure timely and accurate fee collection, clearly communicating fee structures and schedules to parents.
-Maintain detailed records of operational performance and submit daily/weekly reports
outlining activities, achievements, and challenges.
-Promote a high standard of service delivery by ensuring timely resolution of student/trainer issues and constant process improvements.
-Work cross-functionally with other departments such as academic, sales, and support teams to ensure alignment of goals and outcomes.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Cell phone reimbursement
Food pro

📌 Operations Executive Kozhikode (India)
🏢 INTERVAL INDIVIDUAL TUITION CONCEPT
📍 India