30 Aug
|
Capgemini
|
Kolkata
Job Responsibilities
1 to 5 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
Robust analytical and problem-solving abilities.
Excellent communication and stakeholder management skills.
Ability to drive independent case resolution and support process improvements.
Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
Willingness to work in a 24x7 setting. (Night Shifts)
Open to work from office.
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🏢 Capgemini
📍 Kolkata