Discover your future at Citi:
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the prospect to grow your career, give back to your community and make a real impact.
Responsibilities:
Drive business impact by contributing to plan/product design, testing/piloting, and market launch efforts
Pre-empt issues and head off problems by ensuring cross line of business implications of the products are identified and resolved prior to the successful product launch
Understand the business objectives, user needs, and define UX goal scopes, and plan design activities for a project, end to end
Partner with business and technical stakeholder, to solve complex business and technical requirements, and drive intuitive user-centered solutions
Understand Americans with Disabilities Act (ADA) fundamentals to deliver acceptable creative designs
Stay up to date on current events in the industry that affect Citi’s bottom line to keep our products competitive
Challenge the current business as usual (BAU) design standards and constantly look for improvement
Launch digital features across multiple channels, and closely monitor, measure, and report on feature performance
Analyze performance data to identify prospects to improve user experiences, increase conversion, and optimize efficiencies
Achieve stakeholder buy-in and ability to lead cross-functional work streams
Work closely with analytics, research and technology partner to ensure systems and programs are satisfying consumer needs and driving the business
Communicate design and roadmap initiatives to outside groups (executives, product owners, development teams, etc.)
Work with prototype developers, or prototype yourself, for rapid deployment
Convert ideas into basic wireframes to provide direction to UX and UI Designers
Be able to negotiate and diplomatically manage conflicting poin
📌 Digital Design Engineering Manager Pune (India)
🏢 Citi
📍 India