Key Responsibilities
Process current reservations, amendments, cancellations, and special requests accurately.
Maintain reservation records and ensure all guest details are updated in the Property Management System (PMS).
Provide guests with accurate information regarding room categories, rates, packages, hotel facilities, and policies.
Maximize room occupancy through effective inventory and rate management.
Coordinate with Front Office, Housekeeping, Sales, and Revenue teams to ensure smooth guest arrivals and departures.
Monitor room availability and maintain reservation status reports.
Handle group bookings and coordinate with relevant departments for special requirements.
Ensure all reservation confirmations, payment guarantees, and documentation are completed as per hotel policy.
Respond promptly and professionally to guest enquiries, feedback, and complaints.
Promote hotel services, packages, and upgrades to enhance guest experience and revenue.
Maintain confidentiality of guest information and comply with hotel policies and procedures.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks:
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Reservation Executive Jaipur
🏢 Honar Group
📍 Jaipur