Company: CoTrav (BAI Infosolutions Private Limited)
Location: Gurgaon (In office)
Employment Type: Full time
Experience Required: Fresher
Industry: Corporate Travel & Mobility Solutions

About the Role

CoTrav is looking for a proactive and detail-oriented Travel Operations Executive to support and manage end-to-end travel arrangements for corporate clients. The role involves coordinating travel bookings, managing vendor relationships, ensuring seamless service delivery, and contributing to the overall efficiency of travel operations.

Key Responsibilities:
Travel Coordination & Ticketing
Manage domestic and international flight bookings through travel platforms and reservation systems.
Coordinate with airline partners to secure competitive fares and resolve booking-related concerns.
Handle modifications, cancellations, refunds, and reissuance of travel tickets.
Monitor travel costs and identify cost-effective travel options for clients.

Hotel & Accommodation Management
Arrange hotel bookings based on client requirements and travel policies.




Develop and maintain relationships with hotel partners and accommodation providers.
Negotiate favorable rates and service agreements.
Maintain accurate records of preferred hotels and vendor information.

Operational Support
Ensure smooth execution of day-to-day travel requests and operational activities.
Coordinate with internal teams and external vendors to deliver timely travel solutions.
Assist in managing travel-related documentation, billing, and service records.
Monitor service quality and implement process improvements where required.
Support client servicing activities and maintain high standards of customer satisfaction.

Vendor & Client Management
Build and maintain solid relationships with travel suppliers and service partners.
Collaborate with vendors to ensure timely fulfillment of travel requirements.
Provide prompt support for operational issues and client escalations.
Contribute

📌 Operations Associate Gurugram
🏢 BAI Infosolutions Private
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