Position Title: WalkMe SME (T1)

Location: Hyderabad, India

Work Schedule: Second Shift (provides a half-day overlap with USA EST time zones)

Core Responsibilities & Technical Skills
Primary Focus: Developing training content on the WalkMe Digital Adoption Platform.
Role Nature: The ideal candidate needs to be a techno-functional resource. They will not act as a full project manager but should be capable of handling scoping, timeline tracking, testing, and deploying WalkMe projects.
Scripting & Technical Skills: Experience with WalkMe Editor and integration is needed. Knowledge of scripting, HTML, JavaScript, and CSS is fine; deep scripting expertise is preferred but not strictly mandatory.
System Maintenance: Admin and platform maintenance duties will be highly limited as the existing integrations and processes are already secure.

Functional & Process Requirements
Process Focus:



Candidates must be able to translate change management and existing training materials into interactive WalkMe content running on top of business systems.
SAP Understanding: The resources need a solid business process understanding of SAP and the SAP Fiori Launchpad. Key process areas include:
Lead to Cash
Plan to Fulfill
Source to Pay
Finance
Other Platforms: Familiarity or integration knowledge with tools like Salesforce, ServiceNow, LeanIX, Signavio, HighRadius, or BlackLine is highly beneficial.

Experience Requirements
WalkMe Specific: 2+ years of content development experience on WalkMe.
Business Process/SAP Specific: Ideally 5+ years of industry experience understanding core SAP business processes.

📌 Walkme Sme Hyderabad Location Work From Office (India)
🏢 Genpact
📍 India