DESCRIPTION:
Role and Responsibilities:
Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential prospects for improving Customer Experience.
Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Additional responsibilities may include:




Developing standard operating procedures.
Direct accountability for setting and meeting operational goals, strategic planning and forecasting
leading a team of business analysts, program managers or area managers.
Leading process improvements

Demonstrated Abilities:
BASIC QUALIFICATIONS:
1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

PREFERRED QUALIFICATIONS:
1+ years of performance metrics, process improvement or lean techniques experience

📌 Ctl Edsp, Amzl Delhi
🏢 ASSPL - Delhi
📍 Delhi