Role & responsibilities
Patient Admission &
Onboarding: Counsel patients and families on admission procedures, room categories, expected costs, and advance deposit requirements.
Registration &
Data Entry: Accurately enter patient demographics, insurance details, and initial service notes into the hospital management software.
Billing Operations: Process interim and final bills for Inpatient (IPD), Outpatient (OPD), and Emergency departments, ensuring zero revenue leakage.
Insurance &
TPA Management: Coordinate with Third-Party Administrators (TPAs) for cashless approvals, verify insurance eligibility, and follow up on denied claims.
Payments &
Reconciliation: Collect deposits, process cash/credit settlements, reconcile daily collections, and handle patient refunds.
Customer Service: Address patient queries or billing disputes professionally and resolve grievances regarding charges or discharges.
📌 Walk In Admission And Billing Mumbai
🏢 Surya Hospital
📍 Mumbai
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