Hiring: Telecaller / Customer Support Executive (Biotechnology)

Company: Biolinkk
Industry: Biotechnology | Life Sciences | Research Products

Job Type: Full time
Location: Janakpuri, Delhi
Working Hours: 10:00 AM - 6:00 PM
Working Days: Monday to Saturday

About the Role

Biolinkk is looking for a confident and enthusiastic Telecaller / Customer Support Executive with excellent English speaking and writing skills. The role involves communicating with researchers, laboratories, hospitals, universities, and customers to provide product information, assist with inquiries, and support the sales team.

This is a customer communication and support role. There are no sales targets.

Key Responsibilities
Make professional outbound calls to customers and institutions.
Handle inbound calls and respond to customer inquiries.
Follow up on quotations, inquiries, and customer requests.
Coordinate with the sales and logistics teams.
Maintain accurate customer records and communication logs.
Build and maintain positive customer relationships.

Requirements:




Excellent spoken and written English.
Solid communication and interpersonal skills.
Positive telephone etiquette and professional attitude.
Ability to learn biotechnology product information.
Freshers are welcome to apply.
Experience in telecalling, customer support, or the biotechnology/life sciences industry is an added advantage.

Salary & Benefits
Attractive Fixed Salary
Performance-Based Incentives
Professional and Friendly Work Environment
Training on Biotechnology Products
Growth opportunities Opportunities
Paid Leave as per company policy

If you have excellent communication skills and are looking to build your career in the biotechnology industry, we'd love to hear from you.

Pay: Up to ₹15,000.00 per month

Perks:
Paid sick time
Paid time off

Education:
Bachelor's (preferred)

Language:
English (required)

Location:
Janakpuri, Delhi, Delhi (required)

Work Location: In person

📌 Telecaller Executive Janakpuri
🏢 Biolinkk
📍 Janakpuri