Job DescriptionLuxury Jewellery Store Manager
N Location: Mumbai, India
N Experience: 5+ years
N Industry: Luxury Retail / Jewellery / Premium Watches
N Nationality: Open to all
N Position Overview
NWe are seeking an experienced and polished Luxury Jewellery Store Manager to lead the sales and day-to-day operations of a prestigious luxury retail boutique in Mumbai. The ideal candidate will have a strong background in luxury retail management, exceptional clienteling skills, and experience working with high-value products and discerning clientele. This role will be responsible for driving commercial performance while maintaining the highest standards of customer experience, boutique presentation, inventory control, and team performance.
N Key Responsibilities
N
- n
- Sales Leadership: Drive boutique sales performance, achieve targets, and manage high-value client transactions and private appointments. N
- Clienteling: Develop and maintain solid relationships with premium and VIP clientele, building long-term client loyalty and repeat business. N
- Boutique Operations: Oversee daily store operations, inventory management, stock controls, audits, reporting, and operational compliance. N
- High-Value Inventory: Ensure strict control, security, and accurate handling of valuable jewellery and merchandise. N
- Visual Merchandising: Maintain exceptional standards of boutique presentation, product displays, ambience, and overall brand experience. N
- Team Management: Lead, coach, and develop the boutique team while establishing clear KPIs and performance expectations. N
- CRM & Client Management: Ensure effective use of CRM systems, accurate client profiling, purchase history management, follow-ups, and client retention initiatives. N
- Reporting: Monitor sales performance, inventory, operational metrics, and other key commercial indicators. N
- Confidentiality & Compliance: Maintain the highest levels of discretion and confidentiality when handling
📌 Store Manager (India)
🏢 KinzaHR
📍 India