Role: Nexthink Administrator
Experience
10+ years of overall IT experience
4+ years of hands-on Nexthink administration experience

Primary Responsibilities
Administer and support the Nexthink platform (collectors, portal, access management)
Monitor Digital Employee Experience (DEX) and endpoint health
Create and maintain dashboards, investigations, and reports
Use Nexthink insights to support incident, problem, and CSI activities
Build and maintain automation and Remote Actions for self-healing scenarios
Support Service Desk and Workspace teams with proactive issue detection
Integrate Nexthink with ITSM tools (e.g., ServiceNow)
Key Skills
Nexthink administration (dashboards, investigations, alerts, Remote Actions)
Windows endpoint environments (Windows 10/11)
Endpoint management exposure (Intune / SCCM / Jamf preferred)
PowerShell or basic scripting for automation
Robust analytical and troubleshooting skills
Role Purpose
Improve end-user experience through proactive monitoring
Reduce incident volumes via automation and self-healing
Enable data-driven decision-making for Workspace and IT operations teams

📌 Nexthink Administrator (Pune)
🏢 Tata Consultancy Services
📍 Pune