Serve as technical support resource providing diagnostic support on less complex
warranty and non-warranty repair events.
Formulate and direct less complex repair plans.
Document the results of diagnostic and repair actions in the appropriate
database clearly and concisely.
Manage the escalation of complex requests to the appropriate level of support.
Assists with diagnostic support and escalation process improvement activities.
Maintain knowledge and technical understanding of current products and current
products.
Promote Cummins Service capability and service programs to increase sales.
📌 Zonal Technical Response Manager South On Hw Svc Bengaluru (India)
🏢 TATA Cummins Private
📍 India
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