We’re hiring a customer-focused CRM Executive to manage client relationships, coordinate project handovers, and ensure excellent post-project support.
Key responsibilities include:
Managing client communication and follow-ups
Coordinating project handovers and service requests
Resolving customer concerns professionally
Maintaining accurate CRM records
Coordinating with project, design, and service teams
Supporting warranty and post-handover requirements
Building long-term relationships and encouraging referrals
Requirements:
Excellent communication and interpersonal skills
Solid coordination and follow-up abilities
Qualified, client-friendly approach
Ability to handle escalations calmly and resolve.
Basic CRM and Google Workspace knowledge
Experience in interiors, construction, real estate, or client service is a plus