ROLES AND RESPONSIBILITIES
Planning, organizing and smooth execution of Workplace Service delivery in BLR office that includes Soft Services, MEP, FB, Security, Transport, Building Compliance etc.
Management of complete FB service offerings and recommendations to enhance the employee experience
Effective Vendor management and controls. Track, measure, report and evaluate vendor performance.
People management skills to lead BLR team towards effective delivery of services adhering to policies procedures
Driving ethics integrity as a culture
Management of extended teams of Housekeeping, Pantry, Security, FB and other office support service partners
Have a keen eye for detail, daily Inspection of office areas identifying opportunities for improvement
Valuable knowledge of facility budgeting, accounts and forecasting
Adherence to fire employee safety practices and procedures
Inventory controls and productive management of resources
Review the wastage control mechanism and implement it with highest efficiency.
Ensure successful collaboration with Procurement and other stake holders
Actively participate and promote team learning development opportunities
Constant focus on Customer requirements and delivering with Authenticity Accountability
Recommend and drive Optimization opportunities without compromising on quality
Operational spend analysis recommend cost saving prospects
Focus on identifying the root cause for any noncompliance and create mitigation plans
Risk Assessment of the site from Operations and compliance perspective
Driving Vendor Contracts and evaluation of SOW, KPI
Excellent people skills and ability to interact with a wide range of staff and demands
Proactive planning and anticipating business needs.
Regular discussions with the team and planning office upgradation works post necessary approval
Overall Experience: 10+ years
Industry Experience: Hospitality / Hotels Corporate FM / Workplace in an MNC in a simil