Network / Infrastructure Engineer (L2/L3)
Location: Remote
Shift: General Shift (Day Shift Only - No Night Rotation)
Job Summary
We are looking for an experienced Network / Infrastructure Engineer (L3) with strong expertise in Routing & Switching and SD-WAN and Zscaler technologies. This role is focused on core network infrastructure operations and support.
Note: This position is strictly for Network/Infrastructure professionals.
Candidates predominantly with only Security-focused backgrounds (SOC, Cyber Security, SIEM, etc.) are not a fit.
Key Responsibilities
Manage and support enterprise network infrastructure in an L2/L3 environment.
Configure, monitor, and troubleshoot Cisco Routing & Switching technologies.
Administer and support SD-WAN deployments and network optimization activities.
Handle network incidents, problem management, and operational support.
Monitor network performance and ensure service availability.
Collaborate with internal teams for network deployment, upgrades,
and enhancements.
Provide basic support and troubleshooting for Zscaler-related connectivity issues.
Required Skills
Strong hands-on experience in Routing & Switching (Cisco) .
Good experience with SD-WAN technologies .
Experience working in Network Operations / Infrastructure Support / NOC environments .
Solid troubleshooting skills across enterprise network technologies.
Good understanding of TCP/IP, VLANs, LAN/WAN, BGP, OSPF, and network protocols.
Hands on with Zscaler technologies(ZPA, ZIA, ZCC) (basic to intermediate level preferred).
Ability to handle major incidents and Develop RCAs.
Preferred Qualifications
Experience supporting large enterprise networks.
Cisco certifications such as CCNA/CCNP are preferred.
Excellent communication and stakeholder management skills.
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