Roles & Responsibilities
Provide technical assistance and support to customers via voice channels.
Troubleshoot and resolve technical issues efficiently.
Guide customers through problem-solving steps and ensure a positive experience.
Maintain proper documentation of customer interactions and resolutions.
Escalate unresolved issues to higher-level technical teams as needed.
📌 Hiring For Technical Support Executive Gurugram
🏢 Axis Consultants
📍 Gurugram
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