30 Aug
|
Axis Consultants
|
India
30 Aug
Axis Consultants
India
Roles & Responsibilities:
Customer Support
Provide customer support via Voice, Chat, and Email for international clients.
Handle customer queries, complaints, and service requests efficiently.
Maintain high levels of customer satisfaction and professionalism.
Domain-Specific Support
Assist customers in Telecom, E-commerce, Banking, Technology Products, Travel, and Fraud-related queries.
Analyze and resolve customer issues promptly or escalate to relevant teams.
Communication & Documentation
Maintain accurate records of customer interactions and transactions.
Communicate clearly and effectively with customers from different regions and time zones.
Required Skills:
Excellent English communication skills (written and verbal).
Positive problem-solving and analytical abilities.
Patience and empathy to handle customer concerns effectively.
Basic computer knowledge and ability to work with CRM tools.
📌 Mnc Hiring Freshers/experienced For Voice/ Chat Process Delhi (India)
🏢 Axis Consultants
📍 India