Roles & Responsibilities:
Customer Support
Handle international customer queries via Voice and Non-Voice channels (Chat/Email).
Provide accurate information and support on products/services.
Resolve customer issues or escalate as required, ensuring customer satisfaction.
Communication & Coordination
Communicate clearly with international clients across different time zones.
Maintain records of customer interactions and transactions accurately.
Shift & Work Details
5 days working per week with rotational shifts.
Location: Gurgaon.
Required Skills:
Excellent English communication skills (verbal and written).
Ability to handle customer queries professionally and efficiently.
Patience, problem-solving, and analytical skills.
Eligibility:
Graduate / Undergraduate.
Freshers and candidates with minimum 1 year of experience.
📌 Customer Support Executive Gurugram (India)
🏢 Axis Consultants
📍 India
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