Key Responsibilities
Ticket Review and Monitoring
Support the GWS team in reviewing and managing incoming tickets.
Ensure that all tickets are addressed promptly and efficiently.
Track ticket progress and provide regular updates to the GWS team.
Identify recurring issues and suggest improvements to processes.
Event Coordination
Assist in planning and organizing office events, meetings, and conferences.
Coordinate with vendors and suppliers to ensure seamless event execution.
Handle logistics, including venue booking, setup, and teardown.
Manage event budgets and ensure cost-effective solutions are implemented.
Office Entry and Guest Management
Ensure a smooth and productive office entry process for employees and visitors.
Welcome and assist guests, ensuring they are directed to the appropriate personnel.
Collaborate with the facilities team to maintain a high standard of office setting.
Manage visitor logs and ensure compliance with security protocols.