Roles and Responsibilities:
What you'll do:
You'll be a key part of our operations team, handling significant daily tasks, preparing reports, and helping our clients with their questions and needs.
Valuable with Excel: You should be skilled in using Excel for various tasks.
Daily Reports (MIS): Keep track of and follow up on our daily reports and data.
Prepare Reports & Handle Questions: Create necessary reports and answer any questions related to operations quickly.
Manage Front Desk: Be responsible for handling the reception area.
Answer Calls: Respond to incoming calls from clients.
Solve Problems: Resolve client issues and escalate them to the right people in our Head Office, then inform clients about the solution.
Update Client Info (CMC): Handle changes and updates to client information in our systems.