Virtual Pics is hiring a Customer Service Executive – Operations to join our growing team.

We are looking for a responsible, dedicated and proactive person who can take ownership of customer projects and ensure smooth coordination from start to completion.

Key Responsibilities:
Handle daily customer queries and requirements professionally.
Collect and understand project details from photographers/customers.
Manage and track multiple projects and their daily workload.
Coordinate with designers and internal teams for smooth execution.
Follow up regularly on pending projects and deadlines.
Provide timely updates to customers.
Resolve customer queries and issues with a solution-oriented approach.
Maintain accurate project details and records.
Ensure excellent customer service with minimum complaints and maximum customer satisfaction.
Take complete ownership of assigned customers and projects.

What We Expect:




Positive communication and customer-handling skills.
Basic computer knowledge.
Positive follow-up and coordination skills.
Ability to manage multiple tasks at the same time.
Responsible and organized approach towards work.
Growth mindset — someone who thinks beyond assigned tasks, shares current ideas and looks for ways to improve our work and customer service.
A dedicated person who wants to grow with the company, not just complete daily work.

Experience: Freshers can apply. Experience in customer service, operations, coordination or similar roles will be an advantage.

Working Hours: 9:00 AM to 7:00 PM

Job Type: Full Time | Work From Office

Gender: Male & Female both can apply.

📌 Customer Service Executive Vadodara
🏢 Virtual Pics
📍 Vadodara